Privacy & Confidentiality
The personal information we may collect about you includes your name and address, contact details, date of birth, tax file number, financial information, resumes and other information we may be required by law to collect. We will only collect sensitive information (as defined in the Act), with an individualâs consent or where collection is required or authorised by law. Personal or sensitive information may be collected directly by our staff in person, via telephone, facsimile, the HLX website, by mail, email or via external service providers.
We have appropriate measures in place to protect and keep confidential your personal information while it is held by HLX and when disclosed by HLX to third parties. Your information may be stored as manual files in a secured area, on a computer with appropriate backup systems and security or kept in the possession of authorised HLX staff. Archived files are stored in secure on and off-site storage.
Use, Disclosure & Purpose
We will disclose your personal information to the extent it is required to carry out our business obligations, including:
- to respond to enquiries and or complaints;
- to update company details including shareholder details;
- to assess a successful candidate for a job application and communicate with job applicants.
People we may disclose information to include:
- Government and associated bodies for the purpose of statutory reporting;
- company registry service providers; and
- other organisations to assist us with carrying out our business obligations.
We do not intend to disclose personal information to overseas recipients, however, if that intention changes, this policy will be updated.
We may collect information relating to your visit to our web-site including cookies and related information. This information is used to monitor internet traffic and determine sections of interest on our web-site and to help HLX improve its web-site to optimise your experience with the website. No attempt will be made to identify users or their browsing activities, except where required by or under law.
Access to Information
You are entitled to have access and/or correct any personal information that we may hold on you. We require that requests for access and/or correction be in writing outlining the details of your request. HLX may need to verify your identity before granting a request. If for any reason we are unable to comply with the request, we will offer an alternative solution (if possible) or reasons for the refusal. We will endeavour to respond to your request in a reasonable timeframe. We may charge a fee for providing access and/or correcting our records, depending on the scope of information and/or correction required and the resources involved.
If you wish to make an enquiry or complaint relating to the handling of personal information by HLX or an HLX contractor please contact the Privacy Officer via email or in writing to the address below. If you have a complaint, we will endeavor to respond in a reasonable timeframe and inform you of the progress of your complaint. You can also make a complaint by contacting the Office of the Australian Information Commissioner by visiting the following website and following the steps listed on the website: www.oaic.gov.au/privacy/privacy-complaints.
By supplying, or having previously supplied, your personal information to us, you are agreeing to any or all of the uses outlined above. Where reasonable, we will also seek your consent verbally or in writing for use of your information for such uses in the interests of openness. Subject to the Act, should we seek to use your personal information for other uses not related to the above, we will seek your consent to do this.
Links to other sites
This site contains links to other sites. HLX is not responsible for the content of these websites nor the privacy of your personal information should you choose to access these websites.
If you have any further questions in relation to this policy, please contact our Privacy Officer at firstname.lastname@example.org or write to: Privacy Officer HaemaLogiX Pty Ltd Suite 145 National Innovation Centre Australian Technology Park 4 Cornwallis Street Eveleigh NSW 2015 Australia Further information on the Act may be found at www.privacy.gov.au